Passenger & Cargo GSA
Passenger and Cargo Handling
We provide Terminal/Commercial/Ramp supervision staff to our Principal carriers, which are On-line in Turkey. This staff supervises the activities of the GHA and execute Pre and Post flights duty, in respect of aircraft movement handling and passenger&cargo traffic. In so far as cargo activity is concerned, our staff will supervise Palletisation and making and breaking of ULDs. This ensures optimum loading per pallet & per container. Our staff also supervise loading and unloading at aircraft to ensure optimum amount of planned cargo. Import cargo is escorted to warehouses and all assistance to the same is provided to dispatch/clear the cargo. We also co-ordinate with authorities/agents at the airport, such as Flight Control Tower, Traffic Services, Ground Handling Agents, Fuel Companies and Catering Companies. We also handle aircraft crew by escorting and assisting them immigration through and customs at the airport. We also co-ordinate with travellers and negotiate desirable rates with hotels for crew accommodation.
Supervision at
Airports
Our company provides Handling Supervision at airport for both passenger and Cargo activities. The activities of Ground Handling Agent is effectively supervised to ensure timely turn around of the Aircraft and to ensure superior Passenger&cargo services. These services are carried out at the Passenger terminal, both the Landside as well as Airside, to the Principal carrier's satisfaction. Cargo supervision is carried out at the cargo complex and warehousing facilities and also at the Aircraft to ensure loading and unloading procedures.
Sales & Marketing

We provide a dedicated team of Sales and Marketing staff for each of our Principal carriers. Depending on the status of the airlines (whether On-line or Off-line), such staff are provided at each of the stations or at each location in Turkey. Our staff is experienced and qualified and is familiar with
Reservations
· Ticketing and telemarketing
· Corporate sales account  management
· Sales monitoring
· Cash  management
· Seat&space Inventory management
· Frequent Flyer administration
· Loyalty programs
· Customer Management
· Special travel program administration
· Hotel and Car rental administration
· Liaison with other airlines
· VIP Airport asistance
· Travel facilitation
Ground Handling
ONTRAVEL is member of IATA Ground Handling Council and as such is qualified and recognized to carry out all the functions as Airport services provider.
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